Right of withdrawal


We manufacture our goods according to your individual choice or destination. We make custom made, our goods are not prefabricated. Due to this customer specification, your statutory right of withdrawal in respect of distance sales contracts does not exist. Only insofar as we do not supply goods according to the customer specification, you are entitled to revoke as follows:

You can revoke your declaration of contract within 14 days without giving reasons in text form (eg letter, fax, e-mail) or - if the goods are handed over to you before the deadline - by returning the goods. The period begins upon receipt of this instruction in text form, but not before receipt of the goods by the consignee (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 i.V.m. § 1 para. 1 and 2 of the German Civil Code. The timely dispatch of the revocation or the goods is sufficient to ensure the revocation period. The revocation must be sent to:



Auf der Kohlstatt 46

89364 Rettenbach

Fax: +49 (0)8224 8045880

E-Mail: info@franzicouture.com

consequences of Withdrawal
In the case of an effective revocation, the services received at both ends must be returned and any benefits (eg interest) drawn. If you can not or do not return or receive the received performance as well as usages (e.g., advantages of use) in a deteriorated condition, you must provide us with this information. For the deterioration of the goods and for drawn uses, you have to pay for the value of the goods, as far as the use or the deterioration is due to a handling of the goods, which goes beyond the examination of the characteristics and the function. "Testing the properties and the functionality" means testing and testing the respective goods, as is possible and customary in the store business. Parcel-ready goods shall be returned at our risk. You have to bear the regular costs of the return if the delivered product corresponds to the ordered and if the price of the returned goods does not exceed an amount of € 40, - or if at a higher price of the goods at the time of the revocation the Consideration or a contractually agreed partial payment. Otherwise, the return is free for you. Goods which can not be sent by parcel will be collected from you. Obligations to reimburse payments must be met within 30 days. The period begins for you with the sending of your declaration of revocation or the goods, for us with their receipt.